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Reschedule an appointment

Rescheduling an existing appointment is basically about creating a new reservation on a time slot, and re-basing the existing appointment with the new reservation. An existing appointment can never be updated with a new service since this should be treated as a different appointment.
The flow of rescheduling an appointment is similar to Book appointment but with some differences. The interactions to reschedule an appointment are:

  • List booked appointments for customer

  • Get booked appointment

  • Get branches for appointment’s service

  • Get time slots of appointment’s selected service and branch

  • Reserve time slot

  • Reschedule appointment with new reservation id

For a full reference of each endpoint interaction. Please consult the Qmatic Cloud Appointments API - API Reference.

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