Reschedule appointment with multiple services

The flow of rescheduling appointments with several services is the same as the flow of rescheduling with a single service. The main interactions are:

Get the list of booked appointments for the specific customer (including bookings with several services)
Get booked appointments with multiple services
Get timeslots for several services selected
Reserve a timeslot for multiple services
Reschedule appointment with a new reservation ID.

API endpoints

Search for appointment

If the service combinations feature is turned on the following endpoint should be used to search for the customer’s appointment.

/external/v1/serviceCombination/appointments/search

{
  "customer": {
    "personalIdentifier": "5B0I96O2xqD8XpyOdP7yQQhBIueKzaQZSfdDYx32mL8v1"
  }
}

Response Schema

{
  "appointmentId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "timeSlot": {
    "startTime": "2022-03-03T09:00:00+01:00",
    "endTime": "2022-03-03T09:00:00+01:00"
  },
  "customer": {
    "firstName": " ylH.'L'bIpyn.C'ycs-Ia}eygcbls{.}H '",
    "lastName": "w.w-}tg-Dyncr}H wni",
    "phoneNumber": "i  p}Dii+{g t{}{{gig}  +-}}}{ }{}p}ti",
    "email": "string",
    "dateOfBirth": "2000-01-01"
  },
  "service": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "config": {
      "maxNumberOfReservations": 0
    }
  },
  "branch": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "address": {
      "streetName": "string",
      "zipCode": "string",
      "city": "string",
      "country": "string"
    },
    "location": {
      "longitude": 180,
      "latitude": 180
    }
  },
  "numberOfReservations": 0,
  "supportNotes": "string"
}

Get Appointment details

Allows to get all data for the specific appointment

/external/v1/serviceCombination/appointments/{appointmentId}

Response schema

Code 200 - OK

{
  "appointmentId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "timeSlot": {
    "startTime": "2022-03-03T09:00:00+01:00",
    "endTime": "2022-03-03T09:00:00+01:00"
  },
  "customer": {
    "firstName": "eraCnbwe.ce swt'IHrILrcyHI}{ilL.H bDLLc-{bne aHHbCwtlaipHsyas.I}bH'w'egriaattHb Ic{D rns",
    "lastName": "rccsgywspts.CDnsCyeb'wLb{pnwb gDIsCyLieelnl.gipw-{--bL b yl{",
    "phoneNumber": "p ",
    "email": "string",
    "dateOfBirth": "2000-01-01"
  },
  "service": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "config": {
      "maxNumberOfReservations": 0
    }
  },
  "branch": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "address": {
      "streetName": "string",
      "zipCode": "string",
      "city": "string",
      "country": "string"
    },
    "location": {
      "longitude": 180,
      "latitude": 180
    }
  },
  "numberOfReservations": 0,
  "supportNotes": "string"
}

Reschedule an appointment

/external/v1/serviceCombination/appointments/{appointmentId}/reschedule

{
  "reservationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6"
}

Attributes

	me	Type	Required	Description
1	Accept-Language	string	yes	Requested language for service names, The system will support languages depending on Tenant Localization settings (possible values are: en_US, en_UK, fr_FR, nl_NL, de_DE, it_IT, ES_es )
2	X-TENANT-ID	string	yes	The tenant id to use for this operation. The tenant id must be the same as an existing systemId.
3	AppointmentID	string	yes

Request Body

{
  "reservationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6"
}

Response Body

{
  "appointmentId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "timeSlot": {
    "startTime": "2022-03-03T09:00:00+01:00",
    "endTime": "2022-03-03T09:00:00+01:00"
  },
  "customer": {
    "firstName": "D-cD-",
    "lastName": "byw'Hiai",
    "phoneNumber": "}g} }-t+}gpD+gt}gtDgg+D+ -{",
    "email": "string",
    "dateOfBirth": "2000-01-01"
  },
  "service": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "config": {
      "maxNumberOfReservations": 0
    }
  },
  "branch": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "name": "string",
    "address": {
      "streetName": "string",
      "zipCode": "string",
      "city": "string",
      "country": "string"
    },
    "location": {
      "longitude": 180,
      "latitude": 180
    }
  },
  "numberOfReservations": 0,
  "supportNotes": "string"
}